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Healthcare Customer Service Representative
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely in Florida, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
What You Can Expect
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A Bit More About Your Role
We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Full Time
IT Outsourcing & Consulting
$39k-49k (estimate)
04/25/2024
06/23/2024
ttec.com
ORLANDO, FL
>50,000
1982
Public
MICHAEL WEISSEL
$1B - $3B
IT Outsourcing & Consulting
TeleTech is a provider of outsourced revenue management, customer engagement and consulting services.
The job skills required for Healthcare Customer Service Representative include Customer Service, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Healthcare Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Healthcare Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Healthcare Customer Service Representative positions, which can be used as a reference in future career path planning. As a Healthcare Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Healthcare Customer Service Representative. You can explore the career advancement for a Healthcare Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Healthcare Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Healthcare Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Healthcare Customer Service Representative job description and responsibilities
There are many traditional tasks handled by Healthcare Customer Service Representative, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
03/22/2022: Columbus, MS
Health care customer service representatives are tasked with providing medical customers with excellent customer support.
02/18/2022: Troy, NY
The healthcare customer service representative provides end-to-end customer support to customers seeking medical advice.
03/24/2022: Albany, NY
Healthcare Customer Service Representatives typically use a telephone, computer, and other office equipment.
01/07/2022: Baltimore, MD
Proficiently and professionally responding to customer questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
01/24/2022: Fresno, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Healthcare Customer Service Representative jobs
Most customer service positions require a high school diploma and familiarity with computers.
03/04/2022: Everett, WA
Consider a professional certification.
02/07/2022: New London, CT
Previous customer service, medical, or retail experience can be helpful, but companies also train employees that are new to the field.
02/08/2022: Sioux Falls, SD
Review the skills and techniques needed to be a successful customer service representative.
01/16/2022: Champaign, IL
Previous customer service and healthcare receivables experience preferred if you're eyeing for this position.
02/20/2022: Sarasota, FL
Step 3: View the best colleges and universities for Healthcare Customer Service Representative.